Faq-Guangdong Jian Zhi Gu lifting equipment CO.,LTD.

FAQ

FREQUENTLY ASKED QUESTIONS

How do you handle shipping and logistics? What is the typical lead time?

We work with several reliable international logistics partners to arrange efficient sea, air, or rail freight for you. The lead time depends on the product type, order quantity, and destination. Typically, lead time for standard products is around 30 days after receiving the deposit. For large volume orders or customized products, the time may vary. We will provide you with an accurate delivery estimate.

What are your payment terms and commonly used trade terms?

We support flexible payment methods, such as T/T (Telegraphic Transfer) and L/C (Letter of Credit). Our commonly used trade terms are FOB (Free On Board) and CIF (Cost, Insurance and Freight), but we can also negotiate other terms like EXW based on your needs. Specific terms will be clearly stated in our proforma invoice.

Do you offer OEM/ODM custom services?

Absolutely. We not only supply standard products but also support OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. We can customize product specifications, packaging, and brand logos according to your specific requirements. Please contact our sales team to discuss your needs in detail.

Do you have experience exporting to our country (e.g., USA/Germany)?

Yes, we have extensive international trade experience. Our products have been successfully exported to dozens of countries and regions worldwide, including the United States, Canada, Germany, the United Kingdom, and Southeast Asia. We are familiar with the import requirements, industry standards, and customer preferences in these markets, ensuring a smooth procurement experience for you.

What international standards and certifications do your products comply with?

Our core products, such as steel wire ropes, shackles, and hand chain hoists, are manufactured in strict compliance with international standards, including ISO 9001 quality management system certification. Many products also carry specific certifications for target markets like CE and GS for Europe, ensuring safety and reliability. Please check individual product pages or contact us for specific certification details.